Your questions answered

At CleanSlateByJ&C, we believe in clarity and transparency. Below, you'll find answers to the most common questions our clients ask, addressing any concerns you might have before booking your next cleaning with us.

Frequently asked questions

We're dedicated to making your experience with CleanSlateByJ&C as smooth and stress-free as possible. Here are some of the questions we hear most often.

What areas do you service?

We proudly serve Chicago and surrounding suburbs. If you’re unsure whether you’re in our service area, just call or text us at (312)970-4792 and we’ll be happy to check.

What types of cleaning do you offer?
We provide residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, Airbnb turnover cleaning, and recurring cleaning (weekly, bi-weekly, or monthly).

Do I have to be home during the cleaning?

No. As long as we have a safe way to access your property, we can clean while you’re away and notify you when the job is complete.

Do I need to provide cleaning supplies?
No. We bring our own professional cleaning supplies and equipment. If you have specific products you’d like us to use, we’re happy to accommodate when possible.

How long does a cleaning appointment take?
It varies depending on the size of the property and the service requested, but we’ll provide an estimated timeframe when you schedule.

How much does a cleaning cost?

Pricing depends on the size of the property, its condition, and the type of cleaning requested. We offer free, no-obligation estimates with transparent pricing.

Do you clean Airbnb and vacation rentals?

Yes! We provide reliable Airbnb turnover services to ensure your property is clean, refreshed, and guest-ready between bookings.

How do I book a cleaning?

Booking is easy! Call or text (312) 970-4792 with your address, the type of cleaning you need, and your preferred date. We’ll provide a free estimate and schedule your appointment.

Do you offer one-time cleanings or only recurring services?

We offer both! Whether you need a one-time deep clean or regular weekly, bi-weekly, or monthly service, we’ve got you covered.

Are you available for same-day or last-minute appointments?

We do our best to accommodate last-minute requests based on availability. Contact us, and we’ll let you know if we can fit you in.

Why Choose Clean Slate By J&C?
  • ✔️ Reliable and professional service
  • ✔️ Attention to detail
  • ✔️ Flexible scheduling
  • ✔️ Free estimates
  • ✔️ Residential & commercial cleaning
  • ✔️ Airbnb turnover specialists
  • ✔️ Honest, transparent pricin

Important details before you book

At Clean Slate By J&C, we make booking a cleaning service simple, convenient, and stress-free. Here’s what you should know to get started.

Easy scheduling

We offer flexible scheduling to fit your lifestyle or business needs. Choose from one-time cleanings, weekly cleanings, bi-weekly cleanings, monthly cleanings, move-in/move-out cleanings, Airbnb turnover services, and deep cleaning appointments. We recommend booking in advance, but we’ll do our best to accommodate same-day or last-minute requests whenever our schedule allows.

What’s included in our standard cleaning?

Our standard cleaning services typically include dusting all accessible surfaces, sweeping, vacuuming, and mopping floors, kitchen cleaning (including countertops, sinks, and appliance exteriors), bathroom cleaning and sanitizing, emptying trash bins, wiping mirrors and high-touch surfaces, and general tidying and straightening.

Ready for a fresh start?

We're committed to making your space spotless and stress-free. Have more questions or ready to book your cleaning? Contact us today!